Company intelligence
Gorgias
The conversational AI platform for ecommerce that drives sales and resolves support inquiries.
About Gorgias
Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.
Verified activity
Signals from Gorgias
8 published signals
Presence & Recognition
Gorgias is exhibiting at Booth D40 at the eCommerce Expo London from September 23 to 24.
Reported by Gorgias
Products & Services
Gorgias is launching WhatsApp in beta next week
Reported by Romain Lapeyre
Products & Services
Gorgias added the ability to execute complex actions on SMS
Reported by Romain Lapeyre
Products & Services
Gorgias added Instagram DMs and Messenger as new channels for its AI agent
Reported by Romain Lapeyre
Products & Services
Gorgias launched an agent on Slack with an alpha run with 20 accounts and merchants who loved it, with the product now being launched to 100 merchants this week.
Reported by Romain Lapeyre
Products & Services
Gorgias launched an agent on Slack that can manage your Gorgias account end to end, featuring Q&A tickets, opportunity surfaces, and daily stats.
Reported by Romain Lapeyre
Products & Services
Gorgias launched a new Shopping Assistant that drives a 3% GMV, featuring two use cases for finding products in large catalogs and asking questions about complex products.
Reported by Romain Lapeyre
Technology & Infrastructure
Gorgias tested its implementation and optimization process with 7 merchants using a Slack channel with Cortex.
Reported by Romain Lapeyre