Open (YC W24) achieved 70–80% of customer communication in complex cases.
Published
Signal category
Operations & Supply
Quote
“اليوم نقدر نأتمت 70–80% من تواصل العملاء، حتى في الحالات المعقدة.”
— Laith Abuabdu|Open (YC W24) team
Company
Open (YC W24)
Complete AI customer support ecosystem for enterprises. A Y Combinator company.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 33 employees
Open is a complete AI platform that resolves complex customer support across chat, email, telephony and WhatsApp, without replacing the helpdesk you already use. One AI engine for every channel. Train once, deploy everywhere. With 77% average automation rate across all clients, Open’s AI agents take actions and deliver results. Outcome-based pricing where you pay per resolution, not per seat. 30-day risk-free implementation with 0% enterprise churn. Trusted by the most mission-critical enterprises in the world, like MoneyGram, Mollie, TicketSwap, Booking.com, Viva and FareHarbor. YC W24 · $7M raised Learn more at: open.cx
Founded 2025