Company intelligence
Open (YC W24)
Complete AI customer support ecosystem for enterprises. A Y Combinator company.
About Open (YC W24)
Open is a complete AI platform that resolves complex customer support across chat, email, telephony and WhatsApp, without replacing the helpdesk you already use. One AI engine for every channel. Train once, deploy everywhere. With 77% average automation rate across all clients, Open’s AI agents take actions and deliver results. Outcome-based pricing where you pay per resolution, not per seat. 30-day risk-free implementation with 0% enterprise churn. Trusted by the most mission-critical enterprises in the world, like MoneyGram, Mollie, TicketSwap, Booking.com, Viva and FareHarbor. YC W24 · $7M raised Learn more at: open.cx
Verified activity
Signals from Open (YC W24)
4 published signals
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Partnerships
Open (YC W24) signed a strategic partnership with Foodics at LEAP 2026 to deploy AI Voice and AI Chat Agents across the Middle East.
Reported by Laith Abuabdu
Operations & Supply
Open (YC W24) achieved 70–80% of customer communication in complex cases.
Reported by Laith Abuabdu
Technology & Infrastructure
Open (YC W24) deployed AI on part of its 911 line in New Orleans this year
Reported by Open (YC W24)
Partnerships
Open (YC W24) partnered with Open CX to implement AI-driven customer experience solutions.
Reported by Laith Abuabdu