TCN has been the platform of choice for over 6 years for performance-driven contact centers.
Public source
Publisher name
Public post
"Downtime isn't just an operational inconvenience—it directly impacts agent earnings and business growth." For performance-driven contact centers, platform reliability i…
Company
TCN
A global cloud contact center platform with voice, omni-channel, IVR, business intelligence, WFO, and speech analytics.
- Industry
- Software Development
- Location
- St. George, US
- Company size
- 201–500 employees
About TCN
A leader in the hosted contact center technology industry since 1999, TCN, Inc. is recognized worldwide as the preeminent global provider of cloud-based virtual call center technologies. TCN’s cutting-edge communication technology has rendered expensive hardware, subscription software and crowded contact centers obsolete because we believe that every contact center should have the ability to scale affordably. Plus, with TCN, you can stop paying for features you don't need. Learn more at tcn.com.
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Latest activity from TCN
5 signals
Technology & Infrastructure
TCN successfully migrated 100 agents to TCN without a second of downtime at BPO Collections Ltd.
Partnerships
TCN announced continued partnership with RevCycle, Inc.
Customers & Market
TCN supported BPO Collections Ltd with a contact centre platform offering flexibility and scalability.
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