TCN successfully migrated 100 agents to TCN without a second of downtime at BPO Collections Ltd.
Public source
Publisher name
Public post
Thinking of moving to TCN? It’s easier than you think. If you’re worried that migrating your contact centre could mean disruption, downtime or a complicated transition?…
Company
TCN
A global cloud contact center platform with voice, omni-channel, IVR, business intelligence, WFO, and speech analytics.
- Industry
- Software Development
- Location
- St. George, US
- Company size
- 201–500 employees
About TCN
A leader in the hosted contact center technology industry since 1999, TCN, Inc. is recognized worldwide as the preeminent global provider of cloud-based virtual call center technologies. TCN’s cutting-edge communication technology has rendered expensive hardware, subscription software and crowded contact centers obsolete because we believe that every contact center should have the ability to scale affordably. Plus, with TCN, you can stop paying for features you don't need. Learn more at tcn.com.
See moreLatest activity
Latest activity from TCN
5 signals
Discover more
Similar signals
Similar public activity from other companies.
Technology & Infrastructure
BCD Travel
BCD Travel consolidated three on-premises deployments and approximately 250 servers into a single platform supporting 7,000 agents worldwide to transform global contact center operations.
Technology & Infrastructure
Bandwidth Inc.
Bandwidth Inc. reported zero down calls in the US after migrating to Bandwidth's BYOC integration with Genesys Cloud in 2022.
Technology & Infrastructure
Exevion
Exevion implemented a new Workforce Management solution for a client to address forecasting and provide leadership with a fresh view of their contact centre, deploying over 300 customer service agents efficiently.
Technology & Infrastructure
LotusFlare
LotusFlare successfully replatformed Globe's entire GOMO business to LotusFlare DNO Cloud, migrating 3 million subscribers in under 4.5 hours with zero customer downtime.
Technology & Infrastructure
Talkdesk