Zendesk AI was used by ODEON Cinemas Group to cut refund handling time by 90%
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ODEON Cinemas Group cut refund handling time by 90% with #ZendeskAI. Now, Zendesk AI handles 60% of guest inquiries, helping millions of moviegoers get faster, more pers…
Company
Zendesk
Self-improving AI agents that learn, adapt, and outperform. On every channel, on any platform.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 5,001–10,000 employees
About Zendesk
Move beyond deflection. Deliver real resolutions with self-improving AI agents that learn, adapt, and outperform, on every channel, on any platform.
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Latest activity from Zendesk
253 signals
Presence & Recognition
Zendesk is featured in Everest Group’s Innovation Watch: Agentic AI Applications in HR 2026
Products & Services
Zendesk uses Birdy Grey to resolve customer needs, uncover business signals, and adapt faster when demand shifts using Forethought AI Agents
Presence & Recognition
Zendesk hosted a KISS conference with Available ApS in Copenhagen on October 7th, featuring presentations, cases, and AI initiatives.
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