Zendesk President and CRO Chris Donato spoke in an interview with CIO Dive about outcome-based pricing for AI in customer experience
Public source
Publisher name
Public post
Looking for true AI resolutions? At Zendesk, 100% is the standard. Zendesk has led the way in outcome-based pricing for AI in customer experience, grounded in the belief…
Company
Zendesk
Self-improving AI agents that learn, adapt, and outperform. On every channel, on any platform.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 5,001–10,000 employees
About Zendesk
Move beyond deflection. Deliver real resolutions with self-improving AI agents that learn, adapt, and outperform, on every channel, on any platform.
See moreLatest activity
Latest activity from Zendesk
253 signals
Presence & Recognition
Zendesk is featured in Everest Group’s Innovation Watch: Agentic AI Applications in HR 2026
Products & Services
Zendesk uses Birdy Grey to resolve customer needs, uncover business signals, and adapt faster when demand shifts using Forethought AI Agents
Presence & Recognition