Zendesk President and CRO Chris Donato spoke with CIO Dive about outcome-based pricing for AI agents in CX
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What counts as an AI resolution? At Zendesk, only 100%. Zendesk pioneered outcome-based pricing for AI agents in CX around a clear principle: Customers should pay for re…
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Zendesk
Self-improving AI agents that learn, adapt, and outperform. On every channel, on any platform.
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- Software Development
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- San Francisco, US
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- 5,001–10,000 employees
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Move beyond deflection. Deliver real resolutions with self-improving AI agents that learn, adapt, and outperform, on every channel, on any platform.
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