Zendesk 's Thomas Verschoren explains why modular AI is the smarter path to more scalable service
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A single AI Agent can only take automation so far. The Autonomous Service Workforce is more than a customer-facing AI Agent. Scaling resolution takes a connected workfor…
Company
Zendesk
Self-improving AI agents that learn, adapt, and outperform. On every channel, on any platform.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 5,001–10,000 employees
About Zendesk
Move beyond deflection. Deliver real resolutions with self-improving AI agents that learn, adapt, and outperform, on every channel, on any platform.
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Zendesk uses Birdy Grey to resolve customer needs, uncover business signals, and adapt faster when demand shifts using Forethought AI Agents
Presence & Recognition
Zendesk hosted a KISS conference with Available ApS in Copenhagen on October 7th, featuring presentations, cases, and AI initiatives.
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