Company intelligence
Glance
Glance brings your representatives and customers together for frictionless personal collaboration in real time.
About Glance
Glance Guided CX™ helps enterprises earn, keep, and grow customers through instant, personal, human-to-human collaboration sessions within their mobile apps, portals, and websites. Glance is easy for everyone and works on any platform or device. The world’s most recognizable brands trust Glance in moments that matter to build relationships, increase revenue, and boost customer lifetime value.
Verified activity
Signals from Glance
6 published signals
Technology & Infrastructure
Glance was chosen for BCU by implementing a cobrowsing solution that took about 15 minutes to set up.
Reported by Glance
Technology & Infrastructure
Glance increased adoption for BCU by making the solution easier to adopt.
Reported by Glance
Products & Services
Glance launched visual AI-to-human escalation for Salesforce, cobrowse, which automatically kicks in when an AI agent signals a customer needs a human agent.
Reported by Heather Nightingale
Products & Services
Glance is introducing the first visual AI to human escalation for Salesforce, automatically connecting customers with a human through cobrowse when an AI agent signals that help is needed.
Reported by Glance
Products & Services
Glance is introducing a new feature allowing users to start with full visual context in a cobrowse session when handed off from Agentforce to a human representative.
Reported by Nadine Long
Products & Services
Glance is introducing the first visual AI to human escalation for Salesforce, automatically connecting customers with a human through cobrowse when an AI agent signals that help is needed.
Reported by Adam Atwood