Company intelligence
REGAL
Transform your customer experience with Voice AI Agents.
About REGAL
Regal is the AI Agent Platform for enterprise CX. Generative AI Agents are transforming customer expectations and the types of customer experiences business can build. The biggest opportunity is in support, sales and operations calls at consumer businesses. Regal helps overcome three hurdles: 1. We make it easy to build, test, deploy, and monitor autonomous AI Agents that are low-latency, omniscient, and always available. 2. We connect with your first-party customer data to perfect every customer conversation. 3. We give you the A/B testing tools needed to test a blend of Regal AI Agents and your AI-enhanced human agents, and build a culture of continuous improvement in your contact center without requiring engineering resources.
Verified activity
Signals from REGAL
8 published signals
Presence & Recognition
REGAL employee Adam Keisman launched dozens of enterprise AI implementations.
Reported by REGAL
Presence & Recognition
REGAL hosted TaskUs's CCO Jarrod Johnson at Regal Rise on September 17th at 2:30pm EST to discuss the future of the contact center in 2030.
Reported by REGAL
People
REGAL is building the best Product team in NYC.
Reported by David Sokolow
Research & Knowledge
REGAL published a research study by Kin Insurance showing that scaling a team fast to keep up with call volume strained agent consistency.
Reported by REGAL
Presence & Recognition
REGAL hosted a session featuring Rebecca Greene and David Pan on 9/17 at 11am EST on The Future of an AI-Native CX Org
Reported by REGAL
Products & Services
REGAL Copilot now supports file uploads including PDF scripts, CSV test scenarios, and flowchart images.
Reported by REGAL
Products & Services
REGAL introduced a new feature allowing agents to upload CX knowledge directly to Copilot and build agents from that knowledge.
Reported by David Sokolow
Presence & Recognition
REGAL hosted its first ever user conference, Regal Rise, with a discussion agenda featuring GPT-Live, Open AI's latest voice model, LiveKit's FDEs, and the future of voice agents.
Reported by David Sokolow