Birdie.so has spent the last few years making AI agents better at grounding themselves in approved company knowledge.
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Missing documentation used to be one of the biggest knowledge problems in support. With AI agents, I'm increasingly worried about the opposite: documentation that exists…
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Birdie.so
Screen Recording for modern Support teams.
- Industry
- Software Development
- Company size
- 2–10 employees
About Birdie.so
We help support teams resolve complex tickets with 0 back-and-forths. 🪄 Customers can record a video to explain their issue without downloading anything. Agents can watch the video and console logs to understand the problem, reproduce it, and solve the issue quickly. Birdie integrates with most helpdesks and is used by 2000+ support teams.
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