Citibot is excited for the transition of emergency communications services to Spokane, WA, including changes to Spokane 311.
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Publisher name
Public post
Citibot is excited for the big changes coming to Spokane, WA! As the city takes control of emergency communications services previously handled by Spokane Regional Emerg…
Company
Citibot
Connecting residents with their governments using AI. #CitibotChat tools provide efficient + effective communication.
- Industry
- IT Services and IT Consulting
- Location
- Charleston, US
- Company size
- 11–50 employees
About Citibot
Citibot provides tools for citizens and their governments to use for efficient and effective communication and civic change. Using smart text messaging and web chat technology, Citibot helps residents get answers to questions, report issues, send messages directly to staff, and receive real-time alerts.
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Latest activity from Citibot
6 signals
Research & Knowledge
Citibot shared during its recent Customer Forum that Citibot Analytics helps local governments better understand resident search queries and identify information gaps.
People
Citibot is currently hiring and training call operators to staff the new system following the separation from SREC.
Products & Services
Citibot shared a closer look at Citibot V3 and new capabilities designed to create a better experience for residents and government teams.
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