CallMiner employee Caitie Packert has officially left the company after 6.5 years.
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Publisher name
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After 6.5 incredible years at CallMiner, my time with the company has officially come to an end. It’s hard to put into words just how much this chapter has meant to me.…
Company
CallMiner
The global leader in AI-powered conversation intelligence and customer experience (CX) automation.
- Industry
- Software Development
- Location
- Waltham, US
- Company size
- 201–500 employees
About CallMiner
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. CallMiner captures and analyzes 100% of omnichannel customer interactions, delivering deep intelligence to optimize processes, enhance agent performance, and automate workflows and conversations at scale. With advanced AI and industry-leading analytics, CallMiner helps organizations transform customer insights into operational efficiency, cost reductions, and faster, data-driven business decisions. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.
See moreLatest activity
Latest activity from CallMiner
12 signals
Presence & Recognition
CallMiner's Valerie Higgins, Associate Product Marketing Manager, explores AI-powered real-time resolution and conversation intelligence in a new Future Forward episode.
Research & Knowledge
CallMiner CMO Eric Williamson shared with Kristen Doerer at CX Dive about balancing generative AI for customer service with human support.
Presence & Recognition
CallMiner hosted a Future Forward conversation with Irena Medina discussing practical AI agent use cases in customer service and customer journey
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